We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
ASUS Zenbook DUO is a revolutionary dual-screen laptop, with two full-size OLED touchscreens, detachable full-size keyboard and built-in kickstand, — expertly combining multitasking versatility with superb mobility. With dual 14-inch 3K OLED 120 Hz displays, you can instantly expand your workspace to up to 19.8 inches. Outstanding performance is assured with up to an AI-powered Intel® Core™ Ultra 9 processor and 32 GB LPDDR5x memory, plus a 2 TB PCIe® 4.0 SSD. Paired with dedicated smart software, intuitive gesture control and an enhanced-lifespan 75 Wh battery, the easy-to-use Zenbook DUO maximises productivity, with zero fuss. Come on — Let’s DUO it.
Portable DUO
Two stunning 14-inch ASUS Lumina OLED touchscreens provide up to 19.8 inches of workspace, instantly — all in one incredibly versatile, easily portable device.
The perfect laptop for digital nomads
Zenbook DUO seamlessly blends the efficiency of a traditional laptop with the versatility of a multi-screen device — while still prioritizing exceptional portability.
Redefining productivity
The versatile dual-screen design feels like using a desktop on the go, putting a huge workspace in ultraportable form.
Smartphone-like gesture control
Delightful software features put convenience at your fingertips.
DUAL 3K 120 Hz OLED
Dual 16:10 14-inch 3K (2800 by 1800) ASUS Lumina OLED touch displays enlarge your outlook, with 400 nits brightness, and 91% screen-to-body ratio.
Powerful production
Zenbook DUO delivers powerful performance and AI Ready features. The blistering fast processor, dedicated NPU and graphics makes tasks easier with nowadays AI enhancement. Its 2 TB SSD storage, 32 GB RAM and WiFi 6E allow you explore more.
Your time is valuable
Don’t waste it doing things the hard way. Windows 11 brings a fresh experience with new ways to get things done in a fast, fun, and easy kind of way.
Advanced cooling system
All these powerful components need to be cooled effectively in order to reach their full potential. Zenbook DUO adds a heat spreader between the motherboard and the OLED panel as part of the advanced cooling system, which allows the CPU and GPU to run at up to a 35 W combined TDP, without throttling!
All the ports you need
ASUS Zenbook DUO packs in all the connections you need. The two ultrafast Thunderbolt 4 USB-C ports support fast charging, two 4K 60 Hz or one 8K 60Hz external displays, and up to 40 Gbps data transfers.
Long-lasting battery
There’s no need to panic if power outlets are in short supply: Zenbook DUO’s long-lasting 75 Wh battery can keep you productive for up to 8 hours. And when it’s time to charge, there’s no need to slow down — in just 49 minutes you can top it up to a 60% charge level. The redesigned 75 Wh high-capacity battery has an eco-friendly extended lifespan that supports up to 20% more charging cycles than the previous generation.
ASUS AiSense Camera and AI Noise Cancelation
Take back control of your meetings with our innovative camera system and ASUS AI Noise-Canceling Technology, with new algorithms to make your conference calls even more productive.
Your privacy, our priority
Stay secure with the camera privacy shield and fast, password-free face login.
Great audio experience
Enjoy enhanced listening experiences with a smart amplifier and ASUS Audio Booster.
US Military-Grade Laptop Durability
ASUS consumer laptops meet the ultra-demanding MIL-STD 810H military standard20 for reliability and durability, undergoing a punishing test regime that includes extended tests for operation in harsh environments. These factors also help improve the laptops’ longevity and hence their sustainability, so you can work, travel or relax with the confidence that your ASUS laptop is ready for the real world — today, and long into the future.
1 x HDMI 2.1 1 x Headphone / Mic 2 x Thunderbolt 4 1 x USB 3.2 Gen1 Type-A
Condition
The item in this listing is: Grade A
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
