We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Unfold a stunning, immersive screen — reimagined to bring you gaming like never before, cinematic viewing wherever you are and PC-style productivity — all on a tablet-sized device.
Our lightest, most compact Galaxy Z Fold yet
The laws of physics have nothing on this levelled-up design. Galaxy Z Fold5 lives up to its name by folding closed, making a massive screen implausibly pocketable.
Open it up, fold it shut or flex to the perfect angle. The redesigned Flex Hinge is a technical marvel that bends to your will.
Slimmer, lighter and more portable than ever
We've trimmed down the form factor, giving you a tighter grip on what you love without sacrificing an ounce of power.
Set the vibe with your favourite colour
The future looks bright with these nature-inspired hues.
Online exclusive colours you can only find here
For the trendsetters who love to stand out — get ready to meet your match. Take your pick from two exclusive colours from our urban nature lineup. Only on Samsung.com.
And now for your viewing pleasureKeep it bright. Even in direct light
Don't worry about sunlight ruining your view as you enjoy a movie-going experience on the 7.6-inch Main Screen. You'll feel like you're right in the middle of the action — with Galaxy Z Fold5 emitting up to 1750 nits of brightness.
Enjoy all day battery
A phone this impressive — you'll want to be on it all the time. With a massive 4400mAh (typical) dual battery system, you can. Paired up with an advanced processor, it efficiently adjusts power usage to your habits and your needs, making one charge last longer.
Powerful gaming with the fastest Snapdragon on a Galaxy Z Fold yet
Power your road to victory with the upgraded hardware and software of Snapdragon® 8 Gen 2 Mobile Platform for Galaxy. This high-performance processor fuels champion-level gameplay.
Multi Window. Your multitasking secret weapon
The most advanced multitasking experience on a Samsung Galaxy smartphone yet lets you keep three windows on one screen, so you can stream, shop, browse and play more.
The task bar holds up to twelve apps at once — now keeping four of your most recent — so you can effortlessly swap between the ones you like to use the most. Add S Pen to your task-blasting toolkit for even more efficiency.
Our most portable S Pen for Fold yet, with a compact case
When the ideas flow, reach for S Pen to write, scribble and jot with precision your hands could only dream of. Open Samsung Notes for a canvas that syncs across all your devices, or make journaling an artform in your favourite note-taking app.
Specification
Network:Network provider: Sim free. 5G network capability. Dual SIM card phone: supports 2 SIM cards simultaneously. SIM card type: nano SIM and eSIM. Display and Design:7.6 inch Dynamic AMOLED 2X display. Resolution 2176 x 1812 pixels. With a density of 374 pixels per inch. Touch screen. Toughened glass. Dimensions:Size H154.9, W129.9, D6.1mm. Weight 253g. Camera and Video:Dual camera. Front camera 10MP. Rear camera 50MP. Second rear camera 12MP. Third rear camera 10MP. LED flash. Camera features: AR Zone, Bixby Vison, Food, Night, Panorama, Photo, Portrait, Pro, Single Take. Video capture in 8K quality. Storage:Internal memory 512GB. Technical specifications:3.36GHz octa core Qualcomm Snapdragon processor. 12GB RAM. Operating system: Android 13. App store compatibility: Google play store. Battery:4400mAh battery capacity. Product features:MP3 and MP4 player. Wireless charging. This phone features fast charge technology - faster than standard charging, for when time is of the essence. Contactless payment Link up your card to your phone for easy buying. Fingerprint scanner For simple, safe and speedy unlocking and better security. Water resistant up to 1.5m depth. Connectivity:Wi-Fi. Bluetooth. NFC. GPS.
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
