We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Watch, play and live in style Everything you need is right on your screen. Watch, work and chat - all without connecting a separate PC - with Smart Monitor. Your favourite content, productivity and video call apps are built-in for a simpler and stylish desk setup that’s a joy to use every time.
Smart TV Experience Enjoy effortless entertainment. Get Netflix, YouTube and other streaming services by simply connecting the monitor to WiFi. Samsung TV Plus also offers free live and on-demand content with no downloads or sign-up needed, while Universal Guide provides personalised content recommendations.
Workspace Experience PC-less. Browse the web, edit documents and work on projects, all without the need for a separate PC. With new Workmode, you can also remotely access another PC, use Microsoft 365 programs and even connect to Samsung mobile devices with Samsung DeX for seamless working.
SlimFit camera Jump into any conversation. The SlimFit camera with tilt functionality allows you to create the perfect angle while using your favourite video call apps like Google Duo, which can be accessed directly through the monitor. Plus, the camera cover and option to fully detach always protect your privacy.
* Camera accessory should be purchased separately
IoT Hub Turn your Smart Monitor into a control centre for the home by connecting it to your IoT home products with SmartThings. Relax by turning off the lights, pulling down the blinds and setting the thermostat to the perfect temperature all with the Smart Monitor for a perfectly relaxed evening.
Mobile connectivity Convenient connectivity. With AirPlay integration, you can wirelessly connect Apple devices to the Smart Monitor and view on a bigger screen. Enjoy your favourite content from an iPhone, iPad, and Mac on the Smart Monitor and even mirror apps, documents, and websites.
Adaptive Picture Sensational picture, day or night. Surrounding light is detected by a sensor to adjust brightness automatically with Adaptive Picture. Even in broad daylight, watch dark, gritty dramas without squinting and straining your eyes to see the picture.
Adaptive Sound With built-in speakers, the M7 provides rich and realistic sounds for a more immersive experience overall. Plus, the Adaptive Sound feature adjusts sound based on a range of content situations, from speech to music to ambient noise, delivering more refined and enjoyable sounds for every listener.
Ultrawide Game View Keep your eye on the win. Adjust your screen to 21:9 to discover hidden areas in game scenes with Ultrawide Game View. Now when you play football games, see more of the pitch right up to the goalposts. And in driving games, get a natural and encompassing view of the road ahead.
* Availability limited to source devices which support 21:9 output.* May function differently depending on game or content being viewed.
Auto Source Switch + No more switching around. With Automatic Source Switch Plus, your monitor detects newly connected devices as soon they're plugged in, and displays the correct signal. No more searching for the right input on the menu.
Specifications
Display Screen Size (Class): 27 Flat / Curved: Flat Aspect Ratio: 16:9 Panel Type: VA Brightness (Typical): 250 cd/m2 Brightness (Min): 200 cd/m2 Contrast Ratio Static: 3,000:1(Typ.) HDR(High Dynamic Range): HDR10 Resolution: 1,920 x 1,080 Response Time: 4ms(GTG) Viewing Angle (Horizontal/Vertical): 178°(H)/178°(V) Colour Support: Max 1B Refresh Rate: Max 60Hz
General Feature Eye Saver Mode: Yes Flicker Free: Yes Game Mode: Yes Game Bar 2.0: Yes HDMI-CEC: Yes Auto Source Switch+: Yes Adaptive Picture: Yes Ultrawide Game View: Yes
Smart Service Smart Type: Smart Operating System: Tizen™ TV Plus: Yes (GB, FR, DE, IT, ES, CH, AT, NL, SE, NO, DK, FI, PT, IE, BE, LU) Universal Guide: Yes (GB, FR, DE, IT, ES) Video Communication: Google Duo Web Service: Microsoft 365 SmartThings App Support: Yes SmartThings: Yes Mobile to Screen - Mirroring, DLNA: Yes Tap View: Yes Remote Access: Yes Sound Mirroring: Yes ConnectShare™: Yes
Interface Wireless Display: Yes HDMI: 2 EA HDMI Version: 1.4 USB Hub: 2 Wireless LAN Built-in: Yes (WiFi5) Bluetooth: Yes (BT4.2)
Audio Speaker: Yes
Design Front Colour: WHITE Rear Colour: WHITE Stand Colour: White Stand Type: SIMPLE Tilt: -2.0°(±2.0°)~+22.0°(±2.0°) Wall Mount: 100 x 100
Eco Energy Efficiency Class: F
Power Power Supply: AC 100~240V Power Consumption (Max): 50 W Power Consumption (Typ): 26.0 W Power Consumption (DPMS): 0.50 W Power Consumption (Yearly): 38 kWh/year
Dimension Set Dimension with Stand (WxHxD): 615.5 x 455.4 x 193.5 mm Set Dimension without Stand (WxHxD): 615.5 x 367.9 x 41.8 mm Package Dimension (WxHxD): 738.0 x 126.0 x 428.0 mm
Weight Set Weight with Stand: 5.0 kg Set Weight without Stand: 3.9 kg
DISPLAY
FEATURES
PHYSICAL
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
