We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Everything you need is right in your screen. Watch, work and chat - all without connecting a separate PC - with Smart Monitor. Your favorite content, productivity and video call apps are built-in for a simpler and more stylish desk setup that’s a joy to use every time.
Our favorite shows in your space
Effortless entertainment with a simple Wi-Fi connection. Easily enjoy your favourite streaming apps in real 4K HDR, often difficult to experience on a PC environment. Samsung TV Plus offers free live content with no downloads or sign-ups, and personalized content recommendations from Universal Guide.
PC-less productivity
Experience PC-less. Browse the web, edit documents and work on projects, all without the need for a separate PC. With new Workmode, you can also remotely access another PC, use Microsoft 365 programs and even connect to Samsung mobile devices with Samsung DeX for seamless working.
Say hey to your pals
Jump into any conversation. The SlimFit camera with tilt functionality allows you to create the perfect angle while using your favorite video call apps like Google Duo, which can be accessed directly through the monitor. Plus, the camera cover and option to fully detach always protect your privacy.
Hub for your home, from any room
Turn your Smart Monitor into a control center for the home by connecting it to your IoT home products with SmartThings. Relax by turning off the lights, pulling down the blinds and setting the thermostat to the perfect temperature all with the Smart Monitor for a perfectly relaxed evening.
Just say what you want
With the Far Field Voice feature, activate your voice assistant just by speaking. Directly command the monitor – even at a distance – and tell it what you need. It’s as simple as that. The Smart Monitor supports both Bixby and Amazon Alexa.
Where gaming comes together
Expand your experiences. The newly added Gaming Hub means this versatile display allows you to watch movies, work and even play games with just a monitor. Access, browse and stream a wide selection of games – just turn on your Smart Monitor and play with no PC or console needed.
Quick, simple setup to seize the win
Check and control game settings in an instant. Now, you can easily view the status of the most important settings such as FPS or HDR. Modify response time or screen ratio, as well as the game picture mode without having to leave your game screen to keep you focused on your goal.
Content on the big screen made easy
Convenient connectivity. With AirPlay integration, you can wirelessly connect Apple devices to the Smart Monitor and view on a bigger screen. Enjoy your favourite content from an iPhone, iPad, and Mac on the Smart Monitor and even mirror apps, documents, and websites.
Enjoy Contents in vivid detail
Astonishing picture quality for work and play. With 4x the pixels of Full HD, the Smart Monitor delivers more screen space and amazingly life-like UHD images. By day, see more documents at once. And, in the evening, watch movies in cinematic 4K quality.
Connect with convenience
The USB type-C port enables you to power up, transmit data, and even send display signals between devices with just one connection. Its single connection architecture brings an enjoyable work environment that's both clutter-free and stress-free.
Reveal the game's hidden sides
Keep your eye on the win. Adjust your screen to 21:9 to discover hidden areas in game scenes with Ultrawide Game View. Now when you play soccer games, see more of the pitch right up to the goalposts. And in driving games, get a natural and encompassing view of the road ahead.
DISPLAY
Resolution
4K Ultra HD 3840 x 2160p
Refresh Rate
60 Hz
Response
4 ms
Aspect Ratio
16:9
Contrast Ratio
5000:1
Panel Type
VA LCD
Brightness
300 cd/m²
FEATURES
Audio | Speakers
Built in Speakers
HDR
HDR10
Ports
Wireless Display: Yes HDMI: 2 EA HDMI Version: 2.0 Audio In: No Headphone: No USB Hub: 3 USB Hub Version: 2.0 USB-C: 1 EA USB-C Charging Power: 65W
PHYSICAL
Dimensions (WxDxH)
965.5 x 247.2 x 629.3 mm
Weight
10.6 kg
VESA Mounting
200 x 200 mm
Colour
Black
Condition
The item in this listing is: Open Box
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
