We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
ExpressConnect New ExpressConnect automatically joins the strongest access point in the office and directs bandwidth to critical applications, wherever you work.
ExpressResponse* With Intel® Adaptix™ Technology, prioritize your most important apps, so they open faster and perform better.
ExpressSign-in Get to work fast with our PC proximity sensor enabled by Intel® Context Sensing Technology that detects your presence to instantly wake and log you in via the IR camera and Windows Hello, all without lifting a finger. It locks when you walk away, so your work stays safer.
ExpressCharge* Dell Optimizer extends runtime and improves battery performance by adapting to your patterns. ExpressCharge Boost delivers up to 35% charge in about 20 minutes, or up to 80% charge in an hour with ExpressCharge.*
Intelligent Audio* Collaborate like you’re in the same room. Intelligent Audio enhances your audio quality and reduces background noises, so you can hear and be heard, creating a better conference experience for all.
Fully loaded and ready to work
Take charge: Keep working with outstanding battery life plus intelligent settings to preserve power when you're running low. Choose from a 42 Whr battery for lighter weight or a larger 63 Whr battery for longer run time. Get longer battery life when you choose the Super Low Power panel, which consumes less power than a standard display without impacting the brightness of the screen.
Connect confidently: Stay connected with up to 450 Mbps LTE mobile broadband speeds. Wi-Fi 6E allows 7 additional channels (in 6 GHz band) for more bandwidth which provides faster, smoother Wi-Fi, especially in high-density areas. Travel with ease with new eSIM technology that connects to more global carriers without having to switch SIM cards.
Scale to your needs: There’s nothing holding you back from your best work with scalable memory and storage, including up to 64 GB DDR4 memory and supporting dual storage with up to 2 TB x2.
Glorious graphics: Stream video, download and smoothly run applications with integrated graphics.
Ports for any purpose: Quickly connect to peripherals with a full range of available ports, including 2x Type-C™ Thunderbolt™ 4 and legacy ports like HDMI and RJ45.
Fast performance: Up to the latest 11th Gen Intel® Core™ i7 vPro® processors offer businesses the performance, manageability, built-in security features, and stability of the Intel® vPro Platform, the platform built for business.
Protect your work: All the security options you expect in a 5000 including Fingerprint Reader in the power button, FIPS Fingerprint Reader built into the armrest, IR camera for Windows Hello facial login and Smart Card reader (contacted and NFC contactless).
Design in every detail
Smaller and lighter: Dell has shrunk the dimensions of the Latitude 5000 series without sacrificing power or performance.
Ultimate views: The display is packed with features designed to keep you focused on your work with four-sided narrow bezels, an anti-glare screen and a camera shutter for privacy. Plus, get up to 400 nits of brightness and ComfortView Plus, an always-on, built-in low blue light solution that reduces harmful blue light while delivering excellent colour. TÜV Rheinland certified. Choose the UHD (3840 x 2160) resolution option for the ultimate viewing experience.
Built with sustainability in mind: The new Latitude 5000 Series are the first PCs to use 21% bioplastics from trees in the lid by utilizing a papermaking by product. The manufacturing process creates a lower carbon and water footprint, reducing CO2 emissions equal to 24.2 million miles driven, saving energy to power 5,564 homes for a year, and conserving enough water to fill 226 Olympic-size pools.
Work fast, stay cool: IT can now manage thermals within the BIOS, which saves on storage size and allows IT to focus on other critical software. Additionally, two pipes are better than one for removing heat. Innovations around the dual opposite outlet fan architecture enables better thermal efficiency while reducing vent openings on the side.
PERFORMANCE
Processor | CPU
Intel Core i5-1145G7 (2.6GHz To 4.4GHz) Quad Core CPU
Memory | RAM
16 GB DDR4 SDRAM
Storage Type
SSD / Solid State Drive
Solid State Drive | SSD
256GB PCIe NVMe M.2 SSD
Hard Disk Drive | HDD
None
Graphics | GPU
Integrated Intel Iris Xe Graphics
Audio | Speakers
Stereo Speakers
Camera | Webcam
720p HD Webcam
Microphone
Integrated Microphone
Battery
4-Cell, 63 Wh Lithium Polymer
Power Adaptor
65W Power Supply
DESIGN
Display
15.6" FHD (1920 x 1080) LED Backlight Anti-Glare Display
Touch Screen
Non-Touchscreen
Keyboard
White Backlit UK QWERTY Keyboard
Colour
Grey
Dimensions (WxDxH)
357.8 x 236.2 x 2.21 cm
Weight
1.59 kg
FEATURES
Operating System
Windows 11 Professional
Ethernet
Gigabit RJ-45 Ethernet
Wireless
Wi-Fi 6 (802.11ax)
Operating System
Windows 11 Professional
Bluetooth
Bluetooth 5.1
Fingerprint Reader
Touch Style Fingerprint Reader
Optical Drive
No Optical Drive
Ports
2x USB 3.2 Gen 1 2x USB-C Micro SD Card Reader 1 x HDMI 1 x RJ45
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
