We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Showcase your brilliant concepts on the equally brilliant 14 or 16-inch display. Your content looks spectacular in high resolution with bright and vivid colours, smooth scrolling and onscreen motion, and reduced blue light emission for eye comfort.
New touchscreen. Productivity at your fingertips
Touch and feel the responsive screen of Galaxy Book4 Pro. Now, the Dynamic AMOLED 2X touch-enabled display allows you to easily navigate through apps and content with the tip of your finger.
Power up with next-level AI performance
Get things done — super-fast and super-smooth. The next-gen Intel® Core™ Ultra processor is equipped with an advanced NPU to deliver transformative AI-powered performance. Multitask seamlessly with pro-level apps and complete demanding projects with ease.
Anti-reflective cover glass. Dazzling views at any angle
Get a clear view of what you love with Corning® Gorilla® Glass with DX. This anti-reflective cover glass on the display reduces distracting reflections and glare, helping onscreen content to be sharp and readable at varying viewing angles and particularly in brightly lit conditions.
It's all clear with Vision Booster
Vision Booster automatically detects the amount of sunlight and adjusts the contrast and colour of the screen, improving visibility in various weather conditions.
Fast charging. All-day productivity
Whether you're hard at work or unwinding with games, Galaxy Book4 Pro 16" model's battery will last throughout the day, supporting up to 21 hours of video runtime. And if you're low on battery, not to worry — use Fast Charging to charge up to 35% in just about 30 minutes with the compact charger.
Design. A big win for thin
Slim and lightweight, Galaxy Book4 Pro is ideal for working on the go. Carry it hassle-free to your back-to-back meetings or on your business trips. Plus, it adds style to your look with its Moonstone Grey or Platinum Silver colour.
Amp it up with quad speakers
Boost your viewing experience with the rich and deep audio of the quad-speaker system on Galaxy Book4 Pro. The four speakers are tuned with AKG and Dolby Atmos surround sound, so you feel fully immersed.
Wide angle cam. Wide range of AI effects
Make a great first impression during conference calls. With Galaxy Book4 Pro's 1080p FHD webcam and features such as eye contact correction and Auto Framing in Studio effects, you'll always be camera-ready.
Ports. All the connections you need
Create the ultimate hub for your workspace at home or during your trip. Galaxy Book4 Pro has a wide range of ports from two Thunderbolt 4 ports to USB-A, HDMI and microSD slot to make sure you can connect other devices, no matter where you work.
Samsung Knox. Pro security. No worry
Samsung Knox helps provide overall protection to keep your system safe. A dedicated hardware security chip helps safeguard your critical system data in real time. Shielded from the inside out, your device is protected from malicious attacks and breaches for your peace of mind.
Use your phone as a connected camera
Upgrade your video calls from standard laptop webcam to stunning clarity using your Samsung Galaxy smartphone as a connected camera. Connect seamlessly to your Galaxy Book4 Pro, switch between front and rear cameras to find your angle, and enjoy a high-quality picture with enhanced video effects in video applications.
Connect your phone and PC for seamless access
Get direct access to content on your phone right from your laptop with File Explorer. Simply set up the wireless connection between your devices and you're set — search for the files and photos you need, then open them seamlessly from your PC.
Intel® AI Boost
Created for premium laptops, Intel® Core™ Ultra processors include built-in AI acceleration to boost productivity while maintaining privacy and flexibility.
Immersive Graphics
Supercharge your gaming and content creation experience with built-in Intel® Arc™ GPUs on select Intel® Core™ Ultra H-series processors, or upgrade to Intel® Arc™ Pro GPUs1 for ISV certifications.
Longer Battery Life
An optimal balance of power and performance means you’ll be able to stay productive longer while unplugged.
Major improvements in efficiency and performance.
AI efficiency, up to
70%
faster generative AI performance.
Graphics performance, up to
2x
with built-in Intel Arc GPUs.
Power savings, up to
25%
reduction in processor power consumption.
Recommended For:
Intel® Core™ Ultra 9 Processor
Intel® Core™ Ultra 7 Processor
Intel® Core™ Ultra 5 Processor
AI-Effects on Video Calling
Gaming Capable
AI Enhanced Video Editing
Multi-Tasking with AI Accelerated Software
Experience Exceptional.
OLED displays provide uncompromising
picture quality and clarity.
Deeper Blacks. Wider Colour-Space.
See your media, games and content in never before seen colour accuracy. With the deepest blacks and the brightests whites. Up to 100% DCI-P3 accuracy and beyond.
More Brightness, Same Power.
Side by side OLED wipes the floor with traditional LCD displays. Nit-for-Nit brightness the OLED display will look brighter thanks to the impressive contrast ratios made possible by OLED displays.
Rich, glorious pictures.
Experience the picture depth and detail provided only by OLED displays. Out of the box, clear, quality images like nothing you've seen before.
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
