We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Conquer your day with the latest Intel® Core™ 5/7 processor, delivering super-fast performance for seamless multitasking. Level up your productivity with the accelerated NVIDIA® GeForce® MX570 A graphics and save the content you love with up to 2TB expandable SSD storage.
Absolutely thin-credible
Galaxy Book4 (2024) is encased in a full metal body that weighs just 1.57kg, so it's sleek, compact and ready to go. And with a large 15.6" Full HD display, you can enjoy a crisp and vibrant picture onscreen while you unwind with your favourite clips and flicks.
More ports. Full dongle-free support
Slim yet mighty, Galaxy Book4 (2024) boasts a wide array of built-in ports to cover your connectivity needs. Plug in external devices via HDMI, two USB-A and two USB-C ports, microSD slot and even an RJ45 port for high-speed LAN connections.
Super compact charger. Battery life you can trust
Stay powered and productive with Galaxy Book4's (2024) battery, even when you're on the go. To get a quick boost, power up in a snap using the light and portable charger that is also compatible with your other Samsung Galaxy devices.
Dolby Atmos. Ear-resistible sound quality
Hear and feel the action in games and movies with immersive audio from Galaxy Book4's (2024) dual speakers. Tuned with Dolby Atmos, the speakers surround you with clear, rich sound that takes your entertainment to the next level.
Use your phone as a connected camera
Upgrade your video calls from standard laptop webcam to stunning clarity using your Samsung Galaxy smartphone as a connected camera. Connect seamlessly to your Galaxy Book4 (2024), switch between front and rear cameras to find your angle, and enjoy a high-quality picture with enhanced video effects in video applications.
Copilot. Your own personalised AI
Stay on top of your tasks via quick chat prompts with Copilot's personalised AI assistance. Plus, get smarter communication tools — access contacts and send messages effortlessly from your PC or Samsung Galaxy mobile device with a simple chat command.
Connect your phone and PC for seamless access
Get direct access to content on your phone right from your laptop with File Explorer. Simply set up the wireless connection between your devices and you're set — search for the files and photos you need, then open them seamlessly from your PC.
Meet your AI photo editing ally: Photo Remaster
The AI-powered Photo Remaster tool lets you breathe new life into old photos and low-quality images. Using a smart algorithm, the feature allows you to clean up blurry photos, as well as remove unwanted light and shade from your snaps with just a tap.
Samsung Studio. Create and edit seamlessly
Shoot a video and start cutting on one of your Samsung Galaxy mobile devices, then export easily via Quick Share to add final touches with precision on the big screen of Galaxy Book4 (2024).
Performance where it counts most
Now, laptop users can experience seamless multitasking, smooth, no-lag gaming and video, and the power to get the most out of high-end creativity software.
Better multitasking
With Intel® Thread Director, the Intel Core processors dynamically allocate workload tasks between efficiency and performance cores. So users can render in the background while editing video—or game, stream and record all at once.
Intel Graphics for gaming
Using Intel® Graphics in endurance gaming mode, users can enjoy even higher frame rates per second in full HD for longer, more immersive gameplay.
Real power for creators
Creators can bring their vision to life using today’s most demanding creativity software—with outstanding display quality and full 8K HDR support.
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
