We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Blast off into next-gen gaming with the AI-ready Helios 16, powered by an Intel Core i9 14900HX and accelerated by a cutting-edge GeForce RTX 4080. Soar through the space age with extra-cold cooling, a radiant Mini-LED display and a futuristic, onyx-black chassis with a slick MagKey 3.0 typeface. Stock up on your favourite games with a spacious 1TB NVMe SSD and 32GB of RAM to make file browsing fast, and load apps in vivid glory with a blistering 250Hz refresh across a gorgeous 2560x1600 (WQXGA) display.
A world full of light
Dive into a sprawling 16-inch neon-lit vista with a 16:10 aspect ratio. The WQXGA Mini-LED panel pulsates at a lightning-fast 250Hz refresh, illuminated by up to a radiant 1000 nits brightness. Immerse yourself in a realm where games and films radiate profound contrasts; it's a visual experience few other screens can rival.
14th Gen Acceleration
The Intel® Core™ i9-14900HX, part of Intel's 14th Gen Core™ processor family, features an enhanced hybrid architecture designed to elevate your gaming, creation, and multitasking experiences. Engineered for those who demand more, this processor empowers you to push the limits of performance, ensuring you can tackle anything from intense gaming sessions to complex creative projects with ease. With Intel's latest innovations, you're equipped to achieve it all.
Swappable MagKey 3.0
MagClick offers a distinct mechanical bump (via the patented mechanical switch), while MagSpeed blends speedometer aesthetics with vivid LED illumination beneath.
Magclick switches
These keys use a mechanical switch designed for eSports with short key travel (0.3mm), offering a tactile feel to the press.
Discover MagSpeed
MagSpeed uses a rubber dome (same as other keys on the keyboard) but has an exclusive look and feel that make you feel like you’re behind the wheel of your favourite racing title.
Beyond Fast for Gamers and Creators
NVIDIA® GeForce RTX™ 40 Series Laptop GPUs power the world’s fastest laptops for gamers and creators. Built with the ultra-efficient NVIDIA Ada Lovelace architecture, they bring a quantum leap in performance with AI-powered DLSS 3 and enable lifelike virtual worlds with full ray tracing. Plus, the Max-Q suite of technologies optimizes system performance, power, battery life, and acoustics for peak efficiency.
Ice Cold Components
Acer's multi-faceted cooling system, powered by dual 5th Gen AeroBlade™ 3D fans and strategically-applied liquid metal thermal grease, ensures that every gaming session or video edit is infused with maximised performance.
Warp-Speed Wifi-7
Featuring high-speed channels in 6GHz and 5GHz bands, over 5Gbps speeds, and 60% lower latencies. Experience uninterrupted AR, VR, and 8K streaming, bolstered by top-tier encryption and interference avoidance.
Redefining Comms With PurifiedVoice 2.0
This forward-thinking feature harnesses the power of AI to filter out ambient noises, ensuring pristine voice clarity. Combined with the three-microphone design and beamforming, your voice takes centre stage, isolating from other background sounds.
GeForce RTX 40 Series
BAYOND FAST
NVIDIA® GeForce RTX™ 40 Series GPUs are beyond fast for gamers and creators. They're powered by the ultra- efficient NVIDIA Ada Lovelace architecture which delivers a quantum leap in both performance and AI-powered graphics. Experience lifelike virtual worlds with ray tracing and ultra-high FPS gaming with the lowest latency. Discover revolutionary new ways to create and unprecedented workflow acceleration.
NVIDIA Ada Lovelace Architecture
Designed to Give You Superpowers
New Streaming Multiprocessors
Up to 2X performance and power efficiency
Fourth-Gen Tensor Cores
Up to 4X performance with DLSS 3 vs. brute-force rendering
Third-Gen RT Cores
Up to 2X ray tracing performance
Cutting-Edge GPUs
NVIDIA Ada Lovelace Architecture
Realistic and Immersive Graphics
Dedicated Ray Tracing Cores
AI-Accelerated Performance
NVIDIA DLSS 3
Game-Winning Responsiveness
NVIDIA Reflex low-latency platform
Built for Live Streaming
NVIDIA Encoder
AI-Enhanced Voice and Video
RTX Video Super Resolution and NVIDIA Broadcast
Fast-Track Your Creativity
NVIDIA Studio
Performance and Reliability
Game Ready and Studio Drivers
RTX. It’s On.
The Ultimate in Ray Tracing and AI
NVIDIA RTX is the most advanced platform for ray tracing and AI technologies that are revolutionizing the ways we play and create. Over 500 top games and applications use RTX to deliver realistic graphics and incredibly fast performance or cutting-edge new AI features like DLSS. RTX. It’s On.
NVIDIA DLSS 3
Max FPS. Max Quality. Powered by AI.
DLSS is a revolutionary breakthrough in AI graphics that multiplies performance. Powered by the new fourth-gen Tensor Cores and Optical Flow Accelerator on GeForce RTX 40 Series GPUs, DLSS 3 uses AI to create additional frames and improve image quality.
NVIDIA Reflex
Victory Measured in Milliseconds
NVIDIA Reflex and GeForce RTX 40 Series GPUs deliver the lowest latency and best responsiveness for the ultimate competitive advantage. Built to optimize and measure system latency, Reflex provides faster target acquisition, quicker reaction times, and the best aim precision for competitive games.
NVIDIA Powers the World's AI. And Yours.
Upgrade to advanced AI with NVIDIA GeForce RTX™ GPUs and accelerate your gaming, creating, productivity, and development. Thanks to specialized built-in AI processors, you get world-leading AI technology powering your Windows PC.
Game Ready Drivers
GeForce Game Ready Drivers deliver the best experience for your favorite games. They’re finely tuned in collaboration with developers and extensively tested across thousands of hardware configurations for maximum performance and reliability.
GeForce Experience
Capture and share videos, screenshots, and live streams with friends. Keep your drivers up to date and optimize your game settings. GeForce Experience lets you do it all. It’s the essential companion to your GeForce graphics card.
NVIDIA G-SYNC
Get smooth, tear-free gameplay at high refresh rates, plus HDR and more. This is the ultimate gaming display and the go-to equipment for enthusiast gamers.
NVIDIA Ansel
Turn your screenshots into art with this powerful in-game photo mode that captures 360, HDR, and super-resolution photos.
Virtual Reality
The highest performance graphics deliver the smoothest, most immersive VR experiences.
Resizable BAR
Resizable BAR is an advanced PCI Express feature that enables the CPU to access the entire GPU frame buffer at once, improving performance in many games.
Performance Where You Need it Most
Get the performance you need, where you need it—whether you’re a gamer, creator, streamer, or everyday user.
Do More with the Fastest PC Chips We’ve Ever Built
Advancing Performance Hybrid Architecture
Intel® Core™ 14th gen processors advances performance hybrid architecture with up to eight Performance-cores (P-core) and up to 16 Efficient-cores (E-core), combined with workloads intelligently routed by Intel® Thread Director.
Built for Modern Gaming
Built for gamers looking for maximum performance to help play the latest games, while also having the capabilities to tackle other workloads. The new Intel® Core™ 14th gen processor-based PCs help make it all possible.
Superior Creating Experience
Intel® Core™ 14th gen processor family offers faster P-cores and more E-cores with support for DDR4/DDR5 and PCIe 4.0/5.0. That provides a platform that can max out multitasking and choice for configurability.
Customize for What You Do Every Day
Intel® Core™ 14th gen processors deliver highly flexible architecture and industry-leading tools for the ultimate in performance customization.
1 x DC-In Jack 1 x HDMI 2.1 1 x Headphone / Mic 1 x MicroSD Card Reader 1 x RJ-45 1 x USB 3.2 Gen1 Type-A 2 x USB 3.2 Gen2 Type-A 2 x USB 4.0 Type-C / Thunderbolt
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
