We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Unleashes your true potential with the Predator Helios NH.QJSEK.008, equipped with the latest 13th Gen Intel Core i9 Processor and accompanied by the latest NVIDIA GeForce RTX 4080 graphics card. Supported by 16GB DDR5 RAM giving the capacity to run multiple programmes with ease and the 1TB M.2 NVMe SSD offering a large storage solution that gives fast load times, this laptop is designed to push your gaming experience to new heights.
TRUST YOUR EYES
With its 16" WQXGA 240Hz screen the NH.QJSEK.008 Acer Predator Helios 16 has a Mini LED IPS Panel, with a 240Hz refresh rate and up to 1000 nits’ brightness. Enjoy a 16:9 aspect ratio and bring your games to life, courtesy of the NVIDIA Advanced Optimus, along with other features within the suite guarantee that your games and movies have deep levels of contrast that few other displays can match.
BEYOND PERFORMANCE
The GeForce RTX 4080 Graphics card in conjunction with a 13th Gen Intel Core i9 processor offers you the next generation of gaming performance you deserve. With the NVIDIA GeForce RTX 4080, you'll enjoy a new level of graphical fidelity letting you enjoy the latest AAA games at the highest quality with smooth frame rates. Whilst the 13th Gen Intel Core i9 processor helps everything run smoothly keeping a consistently strong performance. With 16GB of DDR5 RAM and the 1TB M.2 NVMe SSD provides vast storage space letting you store all your favourite programmes and offers fast loading times.
COOLING PERFECTED
When enjoying high-performance gaming, you'll need state-of-the-art cooling and with the Acer Predator Helios 16's 5th Gen AeroBlade 3D Fans and vector heat pipes give comprehensive cooling, allowing you to enjoy long gaming sessions without worrying about performance dips.
KEYED FOR TOTAL CONTROL
Personalise to fit your own style, the Acer Predator Helios 16 has a per-key RGB backlit keyboard that shines brighter thanks to the mini-LED backlights that are both brighter and require less power. With PredatorSense you can customise and further personalise the RGB to your own style.
PERSONALISE WITH PREDATORSENSE
With the brand new PredatorSense, you can enjoy bringing a sense of personal touch to the NH.QJSEK.008 Acer Predator Helios 16, whether that’s adjusting the RGB via Pulsar Lighting for a particular theme, managing overclocking, maxing out fan speeds, and choosing from the four pre-set modes: Quiet, Balanced, Performance, and Turbo.
FULLY CONNECTED
Keeping you connected the Acer Predator Helios 16 comes equipped with an array of USB, Thunderbolt 4 and HDMI ports allowing you to connect multiple devices and extend your screen. With an RJ-45 port and the onboard Killer Wireless Wi-Fi6E connection, you can enjoy a full range of online capabilities letting you connect with friends and game from anywhere.
HDMI: Yes Number of HDMI Outputs: 1 Number of USB 3.2 Gen 1 Type-A Ports: 1 Number of USB 3.2 Gen 2 Type-A Ports: 2 Number of USB 3.2 Gen 2 Type-C Ports: 2 Total Number of USB Ports: 5 USB Type-C: Yes USB Type-C Detail: USB Type-C port:USB 3.2 Gen 2 (up to 10 Gbps), DisplayPort over USB-C, Thunderbolt 4, USB charging 5 V; 3 A, DC-in port 20 V; 65 W Network (RJ-45): Yes
Condition
The item in this listing is: Open Box
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
