We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Get ready to change the way you connect, play and work with the IdeaPad Flex 5! Perfect for on-the-go entertainment and work, this 15.6" 2-in-1 laptop has been made with your habits in mind. Switch from binge-watching your favourite show to marking up a business document in no time. A dazzling Full HD IPS display is complemented by Dolby Audio speakers so you can enjoy both crystal clear visual and epic audio at your fingertips. With AMD 5000 series at your side, anything is possible. It's more than just a laptop- it's a lifestyle accessory.
INFINITE POSSIBILITIES
Get all the power your heart desires with the AMD Ryzen 5000 series processor and Radeon graphics. Run your most demanding apps all at once with ease to keep your productivity at its peak. The IdeaPad Flex 5 (82HV007VUK) looks simply stunning, with a minimalistic design featuring narrow bezels so you can easily transport it wherever life takes you. This sleek, contemporary device packs in an impressive IPS touchscreen display, ideal for sketches, marking up documents and more. (Pen sold separately)
WEBCAM PRIVACY
No one likes the idea of someone invading their privacy. When you're not chatting away with colleagues on Teams or friends on Skype, your privacy is kept in check thanks to the webcam shutter. Simply close the shutter when your webcam is not in use to help protect you against potential hackers - it's that simple.
GET CREATIVE
Creatives can enjoy using the optional digital pen to put their ideas to life on the Flex 5 (82HT0063UK). Annotate, sketch or even take notes on the go as soon as an idea strikes! Don't let your location hold you back either, with WiFi 6 and long battery life so you can roam free without worrying when you'll next find a spot to charge your device. (Pen sold separately)
FREEDOM AND FLEXIBILITY
The IdeaPad Flex 5 AMD doesn't stop at being a laptop. With a 360° hinge, you can switch up the device when you need to convert it into a laptop, tablet and more, so you can switch from work mode to relaxed in seconds. Wherever your mood takes you, the IdeaPad Flex 5 has you covered.
15.6" Full HD 1920 x 1080p IPS 250Nit Glossy Touchscreen
Touch Screen
10-Point Multi-Touch
Keyboard
Backlit UK QWERTY Keyboard
Colour
Platinum Grey
Dimensions (WxDxH)
357.6 x 237.9 x 17.9 mm
Weight
1.8 kg
FEATURES
Operating System
Windows 11 Home, 64-Bit, English Operating System
Ethernet
No Ethernet
Wireless
Wi-Fi 6 11ax, 2x2
Operating System
Windows 11 Home, 64-Bit, English Operating System
Bluetooth
Bluetooth 5.0
Fingerprint Reader
Touch Style
Optical Drive
No Optical Drive
Ports
1x USB 3.2 Gen 1 1x USB 3.2 Gen 1 (Always On) 1x USB-C 3.2 Gen 1 (support data transfer and Power Delivery 3.0) 1x HDMI 1.4b 1x Card reader 1x Headphone / microphone combo jack (3.5mm) 1x Power connector
Condition
The item in this listing is: Open Box
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
