We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
CREATE YOUR SPACE IN ANY MODE Game and create anywhere with the incredible power and flexibility of the Flow X16. Equipped with a 360° hinge, touchscreen display, and up to an NVIDIA® GeForce RTX™ 4070 Laptop GPU, you can easily game with a mouse and keyboard, your favourite controller, or create beautiful AI works of art with the help of NVIDIA Canvas. No matter what you’re feeling, the ROG Flow X16 is the perfect partner.
TRANSFORM FOR ANYTHING Enjoy portability and versatility without sacrificing Windows 11 Pro gaming power. The ROG Flow X16 speeds through tasks with up to a cutting-edge 13th Gen Intel® Core™ i9-13900H. Game with confidence with up to an NVIDIA® GeForce RTX™ 4070 Laptop GPU. Move freely and create, stream, and game wherever the mood strikes.
GAME. STREAM. CREATE. The X16 is built from the ground up for gamers — and, of course, game developers. The X16 can run all of the latest game engines like Unity and Autodesk, enabling you to unlock your creativity and try your hand at making something new. Whether you’re a digital artist, streamer, video editor, or dabble with animation and game development, the X16 has all the horsepower you need to take your creations to the next level.
Your Ideas, Accelerated. Revolutionize your creative process with RTX-accelerated workflows and AI-enhanced tools. NVIDIA Studio laptops are purpose-built for creators, tested and validated to deliver fast and fluid performance across the most challenging creator workflows, and preconfigured to take advantage of all the.
ROG INTELLIGENT COOLING The ROG Flow X16 builds upon years of Intelligent Cooling experience to relentlessly push the boundaries of what an ultraportable laptop is capable of. Our Tri-Fan Technology and unique full-width heatsink elevate the X16 from just a thin-and-light to a true gaming machine. Thermal Grizzly liquid metal thermal compound enhances thermal transfer, and the ability to stay completely silent with 0dB Ambient Cooling Technology keeps the Flow X16 on the cutting edge of cool.
NEBULA HDR DISPLAY The Flow X16 comes with an ROG Nebula HDR display, built with Mini LED for deeper contrast and higher brightness than traditional LED panels. Prepare to be dazzled by vivid colours with 100% DCI-P3 coverage, with 1100 nits of peak brightness and 1024 local dimming zones on this stunning VESA DisplayHDR™ 1000 panel. Both the Nebula HDR and standard Nebula displays have a 16:10 aspect ratio, Dolby Vision, and 240Hz refresh rates with 3ms response times, ensuring excellent motion clarity and more immersive visuals in all of your games.
ENDLESS VERSATILITY The Flow X16 was designed with versatility in mind. For a standard PC gaming experience, connect your favourite mouse to pair with the keyboard. With N-key rollover, a 1.7mm travel distance and single-zone RGB with Aura Sync support, the keyboard has the same premium feature set as our other ROG laptops. When used in tablet mode, the 16” touchscreen display allows for effortless enjoyment of your favourite mobile and touch compatible games. For supported games, the X16 also connects seamlessly with wireless controllers for a whole new take on ultra-portable gaming. Pair up to four controllers and put the X16 in tent mode to take the best couch co-op games with you wherever you go. No matter how you play, the Flow X16 can adapt to your style.
COMPLETE THE BEAT Experience superior sound no matter where you go. Quad speakers powered by Dolby Atmos put you in the centre of the action. Turn up the volume to enjoy louder, more dynamic audio thanks to Smart Amp speakers. Two-Way AI Noise Cancelation cleans up both input and output audio, making streams, chats, and recording clearer than ever. Filter out unwanted noise to ensure your creative vision comes across clearly. The Flow X16 also features a Full HD 3DNR camera, capable of clearly capturing your face even in low light conditions, and features full Windows Hello support for a secure and convenient login.
ALWAYS CONNECTED The ROG Flow X16 has all the ports needed for a high-end workstation or battlestation. Drive multiple displays with Thunderbolt 4. Connect to a big screen TV with a dedicated HDMI 2.1 port. Charge on the go with up to 100W of power delivery via USB-C. Need more? Plug in the ROG XG Mobile via our exclusive interface to boost graphics performance and add extra ports on the fly. Versatile options empower you to do more in any scenario.
ARMOURY CRATE When you want to tweak settings, monitor temperatures, or tinker with your laptop, Armoury Crate is your command centre. Real-time monitoring allows you to see what your GPU, CPU and memory are doing. RGB can be adjusted on a game-by-game basis with Aura Sync. Fan and power profiles allow you to change the acoustics, power delivery, and thermal characteristics of the laptop on the fly. And exclusive game deals keep your library topped off at all times.
GAME VISUAL ROG GameVisual software offers six expertly tuned graphic modes designed to optimize your visual experience for specific game genres. First Person Shooter (FPS) mode, for example, enhances visibility in dark environments, allowing you to get the drop on any enemies lurking in the shadows. Use GameVisual to get the best experience for every game in your library.
SCENARIO PROFILE Automatic switching between Silent, Performance, and Turbo modes is just the beginning for Scenario Profiles. You can also define application-specific preferences for other vital system settings, like the lighting configuration and whether the Windows key or touchpad are enabled. Armoury Crate makes adjustments in an instant to best fit the task at hand, and you can configure each profile exactly how you want.
PERFORMANCE
Processor | CPU
13th Gen Intel® Core™ i9-13900H Processor 2.6 GHz (24M Cache, up to 5.4 GHz, 14 cores: 6 P-cores and 8 E-cores)
16-inch QHD+ 16:10 (2560 x 1600, WQXGA) Mini LED glossy display DCI-P3: 100% Touch Screen Refresh Rate: 240Hz Response Time: 3ms
Touch Screen
Yes
Keyboard
UK English RGB Backlit
Colour
Black
Dimensions (WxDxH)
35.5 x 24.3 x 1.94 ~ 2.19 cm (13.98" x 9.57" x 0.76" ~ 0.86")
Weight
2.2 kg
FEATURES
Operating System
Windows 11 Home
Ethernet
No
Wireless
Wi-Fi 6E(802.11ax) (Triple band) 2*2
Operating System
Windows 11 Home
Bluetooth
5.3
Fingerprint Reader
No
Optical Drive
No
Other
Micro SD Card Reader
Ports
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity: 2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity: 1
HDMI ports quantity: 1
HDMI version: 2.1
Thunderbolt 4 ports quantity: 1
Combo headphone/mic port
Power adapter barrel connector: 6.0 mm
USB Type-C DisplayPort Alternate Mode
USB Power Delivery
ROG XG Mobile port
Condition
The item in this listing is: Open Box
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
