We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Redefined InfinityEdge display: Enjoy top camera placement and a 16:10 display that features a stunning edge-to-edge view, designed to make you more productive.
Display like no other: Take full advantage of HDR content’s superior dynamic range with Dolby Vision™, which can deliver colours never before seen on SDR PC displays. Dolby Vision content can deliver highlights that are up to 40 times brighter, and blacks that are up to 10 times darker.
See every detail: The optional 4K Ultra HD+ (3840 x 2400) display offers pinpoint accuracy for all of your computing needs. See the detail of every pixel in photos without needing to zoom in or see more content while browsing the web.
Deep contrast: Get immersed in your content, movies and games with vivid, true-to-life colour on the new 3.5K (3456 x2160) OLED display option. Perfect black provides phenomenal contrast ratio (100,000:1) so content comes alive with breathtaking detail especially in dark areas. Wide colour gamut (100% DCI-P3) is more true to life, great for content consumption.
Colour that pops: Equipped with 100% Adobe RGB and 94% DCI-P3 colour gamut, the optional 4K UHD+ display delivers saturated colours while a 1600:1 contrast ratio allows you to see the brightest brights and darkest darks. And 500-nit brightness provides more clarity in bright light, like outdoors.
Easy on the eyes: An Eyesafe® display reduces harmful blue light and maintains vivid colour. It’s the first panel to intelligently manage light energy at the source – selectively reducing harmful blue light and dispersing it across the light spectrum.
Stunning indoors and out: Keep your vibrant visuals going when working outside or in a bright light with up to a 0.65% anti-reflective coating which provides less glare in both these scenarios in order to maintain a striking glossy screen.
Fuel your wildest creations
Create more of what you love: 11th Gen Intel Core is stronger with more cores and more threads, faster with lightning fast Wi-Fi 6 connectivity and gig-speed file downloads and quicker with the ability to move massive files with the ultra-speedy data transfer of Thunderbolt 4 connections. It’s the chip that’s made to keep you in your creative flow so you can enjoy the time you spend making what you love. With 8 cores and 16 threads, 11th Gen Intel Core provides desktop level performance to power intense creative programs (2D and 3D) in the convenience of a laptop.
More creating, less waiting: Edit videos and export them faster. Use AI to help you design and broadcast at higher quality with AI effects. From ray tracing to AI-powered video editing, NVIDIA GeForce RTX 3050 GPUs deliver the performance to boost workflows and accelerate your creative genius.
Dell Power Manager: This application allows users to manage system behaviors such as acoustics (fan speeds), battery life and performance based on their preferences between quiet, performance, cool, and optimized modes. The selectable modes provided allows the user to change the power of the system. This solution, engineered by Dell, dynamically delivers the best performance form the processor, based on the mode best suited to that user, while intelligently monitoring and managing system temperatures. And with the latest Intel® Dynamic Tuning Technology, the laptop is actively changing the power of its CPU to optimize your specific workload, increasing performance when you need it.
Faster memory, more storage: Your system boots and resumes in seconds thanks to solid-state drive storage. Multi-task in a flash even on intense applications with memory at 3200MHz.
Killer Wireless: With advanced Wi-Fi 6 technology and theoretical throughput speeds of up to 2.4 Gbps, the Killer AX1650 is nearly three times as fast as the previous generation of 80MHz 2x2 AC products. It prioritizes streaming video, communication, and game traffic in your system for fast, smooth online experiences.
Advanced thermal design: From dual fans separated to spread heat over a large area, to dual heat pipes to hidden exhaust venting through the hinge, thermal design ensures you have the best performing system in the thinnest form factor possible.
Take your view to the edge
Experience the world’s smallest 15.6-inch performance class laptop. It features a stunning 4-sided InfinityEdge display that enables a larger 16:10 screen and 92.9% screen to body ratio.
Masterful craftsmanship
Cool and light: The black carbon fibre palm rest is inspired by the aerospace industry allowing for maximum strength and minimal weight. Our design team worked tirelessly to get the details just right, including carefully crafted backlighting.
Superior screen: The latest Corning Gorilla Glass 6 (available on touch panel) is strong, as well as impact and scratch resistance.
Diamond cut sidewalls: Anodizing provides a superior, scratch-resistant surface, but here, edges are dipped a second time to further prevent damage from repeated plugging and unplugging of peripherals. Using this finish on the metal achieves the perfect colour without using paint, which could chip away over time.
The finest details: Stainless inlayed logos are laser cut out of a sheet of stainless steel and dropped into the machined cut outline by hand.
Elevated essentials: The XPS 15 features a massive display, a big, comfortable touchpad and an edge-to-edge backlit keyboard with large key caps for maximum productivity.
Easier to open: The twin coil press fit hinge is designed to maximize the screen to body ratio and enable 4-sided InfinityEdge. The hinge design makes it easier to open, while staying stable when you are using the touchscreen.
Revolutionary webcam construction: The small webcam (only 2.25mm) has a 4-element lens that delivers sharp video in all areas of the frame, especially in dim lighting conditions, while temporal noise reduction significantly improves video quality. Finally, the lens is assembled with precise machinery to ensure all points of the image are in focus.
Sacrifices nothing: Features a thin design with no sacrifice to essentials like the headphone jack or full SD card to conveniently move images from your camera to your laptop while you are on the go.
Immerse yourself in sound
Serious about sound: Expand audio into an immersive 3D soundscape with our quad speaker design and Waves Nx 3D Audio for Speakers. Any music, movie, or game plays with depth and width that seems to defy the laws of physics. The XPS 15 is the first-ever laptop featuring Waves Nx 3D audio for speakers tuned by multi-Grammy Award® winning producer, Jack Joseph Puig.*
Mic check: Top-mounted mics provide for a better audio experience in Skype conference calls and for far-field Cortana, allowing you to talk to your laptop from up to 4m away.
Ready when you are
Start in an instant: A built-in lid sensor allows you to open the lid and power up in milliseconds, no matter what power-state you are in.
You are the password: Choose between two secure, personalized ways to log on. The infrared camera with Windows Hello recognizes your face, unlocking your XPS with secure facial recognition technology. The fingerprint reader integrated into the power button lets you log on with just a touch.
Their latest. Our greatest.
Dynamic doesn’t begin to describe this duo. Together, Windows 11 and Dell PCs create a best-in-class experience.
A fresh perspective An inspiring new look and feel makes for a calmer experience.
Balance your life Refocus your workflow with snap assistant. Or Switch between desktops for greater organization of open windows.
Ports & Slots
1. USB 3.2 Gen 2 Type-C with (DisplayPort/PowerDelivery) | 2. Full size SD card reader v6.0 | 3. 3.5mm headphone/microphone combo jack | 4. Wedge-shaped lock slot | 5. 2x Thunderbolt 4 (USB Type-C™) with DisplayPort and Power Delivery
15.6" Ultra HD 3456 x 2160p 3.5K 16:10 OLED Touchscreen Display
Touch Screen
10-Point Multi-Touch
Keyboard
UK QWERTY Membrane Keyboard
Colour
Black / Silver
Dimensions (WxDxH)
344.4 x 230.3 x 18 mm
Weight
2.05 kg
FEATURES
Operating System
Windows 11 Home, 64-Bit, English Operating System
Ethernet
Killer Ethernet Port RJ-45
Wireless
Killer AX1650 WiFi 6 2x2
Operating System
Windows 11 Home, 64-Bit, English Operating System
Bluetooth
Bluetooth 5.1
Ports
Killer Ethernet port USB Type-C x 1 Thunderbolt 4 x 2 3.5 mm jack
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
