We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Supreme performance Gain the edge you need with updated Alienware Cryo-tech™ cooling technology that introduces newly engineered fans that contain over twice as many blades and are 37.5% thinner than the previous generation. Prioritized for performance, the dual fan design pulls in cool air from the top and bottom vents while pushing it out the left, right, and rear vents to ensure exceptional game play. For configurations that include NVIDIA® GeForce RTX™ 3070 Ti graphics, the exclusive Element 31 gallium-silicone thermal interface material allows you to game faster for longer periods of time by pulling heat away from the processor. These forces combine to send up to 170W max Thermal Design Power (TDP) to updated processors and NVIDIA® graphics, all within a 15" form factor.
Realized beauty Welcome to the most life-like environments the gaming world has ever seen. Experience smooth, fast, and stunning graphics as the developers intended with more contrast and vivid colours that go beyond the traditional high dynamic range (HDR) with Dolby Vision™. Level up your experience with games, movies, and content that are enabled with Dolby Vision™ and see what you've been missing. Find out more about advanced visual technologies that help you experience games as the developers imagined them below.
Ray Tracing The "holy grail" of gaming graphics has finally achieved its true potential. Included in all configurations of the Alienware m15 R7, the NVIDIA® GeForce RTX™ 30 series graphics have been engineered with 2nd generation RT cores for maximum ray tracing performance, enabling you to experience textures, complex lighting, and the most realistic environments imaginable within the gaming world.
NVIDIA DLSS The AI revolution has come to gaming with NVIDIA® Deep Learning Super Sampling (DLSS). It boosts frame rates without compromising image quality using the dedicated AI processing Tensor Cores on GeForce RTX™, resulting in improved performance and smart rendering during critical gaming moments on all Alienware m15 R7 configurations.
ComfortView Plus Keep your vision sharp and relaxed with ComfortView Plus, an always on built-in low blue light screen that reduces blue light emissions while delivering excellent colour without effecting performance or image quality, included in all configurations.
Advanced audio Get deeper into the game through an added dimension of sound that puts you at the centre with Dolby Atmos®. By placing every sound, voice and instrument in its own space, this scalable technology can improve reaction times while in-game as you experience exactly what the developers and artists envisioned.
Level up in and out of the game Perform at your best with upgradeable memory and incredible connectivity with Killer™ technology so you can create, stream content, and game like never before.
Upgradable memory Take your mega-tasking capabilities to the next level with Dual-Channel DDR5 4800 Mhz memory, delivering more memory bandwidth and double the max capacity than previous generations. We've also doubled the max capacity from 32GB to 64GB on configurations with NVIDIA® GeForce RTX™ 3060 or greater.
DoubleShot Pro Technology Lead the charge with Killer™ DoubleShot™ Pro technology enabled by Killer™ E3100 Ethernet that prioritizes traffic by putting it on the most reliable link for maximum speed. Available when you select NVIDIA® GeForce RTX™ 3060 graphics or higher.
Wi-Fi 6E Technology Add faster speeds and lower latency to your inventory and experience a new era of connectivity with the latest Wi-Fi 6E technology when you select the Killer Wi-Fi 6E AX2611 option.
Thunderbolt 4 Small but powerful, the optional Thunderbolt 4 port allows you to simultaneously power your devices and move data at lightning-fast speed while providing versatility connectivity all through one port.
Immersive keyboard The optional, low-profile mechanical keyboard delivers 1.8mm key-travel and a tactile, audible experience unlike any other. Codeveloped with CherryMX, this keyboard also provides per-key AlienFX lighting and a smooth, wobble-free feeling when gaming. Plus, thanks to German engineered stainless-steel switches, gold-plated electrical contact enclosures and a 15 million keystroke lifecycle, you can type at your leisure with an assurance against failure.
Legendary design The Legend industrial design innovates the elements of Alienware's roots with performance optimization and iconic design. Hexagonal-shaped vents boost intake efficiency and maximize air movement to maintain performance while the rear stadium
Tailored experiences Create performance profiles designated for power, thermal management, sound, lighting, macros, and more in Alienware Command Centre for the best gaming experience possible. The latest version includes easy-to-customize AlienFX settings, intuitive overclocking options, and unique power management modes based on your personal preferences. Modes include Full Speed, Performance, Balanced, Battery Saver, and Quiet.
1TB (1000GB) M.2 2280 PCIe NVMe Solid State Drive (SSD)
Graphics | GPU
NVIDIA GeForce RTX 3070 Ti 8GB GDDR6 Dedicated Graphics Card
Audio | Speakers
Stereo speakers
Camera | Webcam
HD 720p
Microphone
Yes
Battery
6-cell 86Wh Li-ion
Power Adaptor
240w
DESIGN
Display
15.6" Full HD 165Hz WVA Anti-Glare Display
Touch Screen
No
Keyboard
UK English Backlit
Colour
Grey
Dimensions (WxDxH)
356.2 mm x 272.5 mm x (front) 1.29 cm, (rear) 2.06 cm
Weight
2.69kg
FEATURES
Operating System
Windows 11 Home
Ethernet
Yes, Up To 2,500 Mbit/s
Wireless
Wi-Fi 6 (802.11ax)
Operating System
Windows 11 Home
Bluetooth
5.2
Fingerprint Reader
No
Optical Drive
No
Ports
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity: 3
Ethernet LAN (RJ-45) ports: 1
HDMI ports quantity: 1
HDMI version: 2.1
Thunderbolt 4 ports quantity: 1
Intel® Thunderbolt 4
Combo headphone/mic port
Charging port type: DC-in jack
Power adapter barrel connector: 7.4 mm
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
