We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Take your gaming to new heights with the Aurora R13, featuring the new Legend 2.0 design that provides a 50% increase to internal volume*. The more spacious, tool-less design improves accessibility, while enabling better cable management and quieter acoustics.
Optimized airflow
The new Legend 2.0 design prioritizes cooling via a reorganized internal layout, which in turn creates less airflow obstructions. With less obstructions, fans can provide more airflow with less effort—resulting in the performance you want and the quieter acoustics you deserve.
Stylish aesthetics
To play your best, you also have to look your best. It’s why Cryo-Tech™ sports an AlienFX-enabled CPU cap with a customizable Alien head and hexagon outline.
All-around sleekness
Engineered with esports in mind, where competitors are often viewed from the back of a system, the new Legend 2.0 design is meant to please the eye from every angle. The chassis is just as sleek from the rear as it is from the front, with expressive curves and an iconic sculpted shape elevating the overall aesthetic.
Max intake, max style
The evolved design of the Aurora desktop features additional air venting and lighting that reflects across the front. The honeycomb-shaped airways increase intake efficiency to maximize air movement—for a superior gaming experience.
Finishing touches
Thanks to doors on either side of the new chassis—and an optional magnetic back door—you can now easily access and swap out components on your Aurora desktop. Ports are positioned on the front and rear for ease of use, while powder coated parts deliver a smooth, seamless contour.
Performance boost
Using AI rendering, NVIDIA® Deep Learning Super Sampling (DLSS)* delivers a massive performance boost at the same power when compared to other graphics cards at similar resolutions.
Heightened efficiency
NVIDIA’s 2nd Gen RTX graphics cards come with the building blocks for incredibly fast and efficient GPUs. The all-new NVIDIA® Ampere Streaming Multiprocessors (SM)* bring higher throughput, allowing for faster data processing while offering improved power efficiency.
Powerhouse processors
When it comes to processors, all gamers want the latest and greatest. The R13 satisfies that itch, with 12th Gen Intel® Core™ processors that help to ensure everything you do with your PC runs quickly and efficiently.
DDR5 memory upgrade
The fastest memory class for gaming PCs is now available on the R13, providing a 50% increase in memory bandwidth over the Aurora R12. This means you can play, stream and multi-task with more ease than ever.
New graphics architecture
Equipped with new PCI-Express 5.0 slots for graphics, the R13 provides double the capable data transfer rates from the previous generation. Plus, PCI-Express 5.0 allows you to keep your graphics card updated—giving you confidence in your rig, knowing it can compete today and tomorrow.
Reaching SuperSpeed
This Aurora model introduces SuperSpeed USB 20Gbps—which as the name implies—allows up to 20Gbps to be transferred. That’s TWICE as fast as USB 3.2 Gen 2 10Gbps and FOUR times as fast as USB 3.2 Gen 1 5Gbps—so you can transfer games or media collections to external storage faster than ever.
Killer Networking
Ensure a premium gaming experience with Killer Double Shot technology, which consists of Killer Ethernet (E3100 2.5Gbps) and Killer Wi-Fi (6/6E) combined with software that automatically prioritizes network traffic according to where latency matters most.
Ports & Slots
FRONT PORTS 1. Headphone/Line Out 2. (2x) USB 3.2 Gen 1 ports. (1x) USB 3.2 Gen 1 port with PowerShare technology 3. USB 3.2 Gen 2 Type-C® with PowerShare technology
REAR PORTS 4. Rear Surround Output 5. SPDIF Digital Output (TOSLINK) 6. Side Surround Output 7. Microphone In 8. Line Out 9. USB 3.2 Gen 2 Type-C® (10Gbps) 10. USB 3.2 Gen 2x2 Type-C® (20Gbps) 11. (2x) USB 2.0 Type A with Smart Power On 12. SPDIF Digital Output (Coax) 13. Center/Subwoofer Output 14. Line In 15. (2x) USB 2.0 Type A 16. (2x) USB 3.2 Gen 1 Type-A (5Gbps) 17. RJ-45 Killer™ E3100 Gigabit Ethernet
USB Type-C x 3 USB 3.2 x 5 USB 2.0 x 4 TOSLINK x 1 S/PDIF x 1 HDMI x 1 DisplayPort x 3 3.5 mm jack x 7
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
