We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Premium HDR Visuals For gamers who demand the absolute best motion and image clarity, the Zephyrus M16 offers an incredible Nebula Display with a 240Hz refresh rate, 100% DCI-P3 coverage, and a staggering 500 nits of peak brightness for stunning gameplay. The 16-inch, 16:10 panel provides incredibly deep blacks for content that jumps right off the screen, whether you’re watching a movie or playing a fast-moving arena shooter. The panel is QHD resolution and a 240Hz refresh rate, and all models share an incredible 92% screen-to-body ratio.
Unshackled performance Enjoy portability and versatility without sacrificing Windows 11 gaming power. The ROG Zephyrus M16 speeds through gaming and multitasking with a 13th Gen Intel® Core™ i9-13900H processor. Game with confidence with an NVIDIA® GeForce RTX™ 4080 Laptop GPU. With a dedicated MUX Switch, NVIDIA® Advanced Optimus, and G-SYNC support, every game runs at peak performance with no tearing. Move freely to create, stream, and game wherever the mood strikes.
Custom engineered cooling The ROG Zephyrus M16 builds upon years of Intelligent Cooling experience to relentlessly push the boundaries of what an ultraportable laptop is capable of. Our Tri-Fan Technology and unique full-width heatsink elevate the M16 from just a thin and light to a true gaming machine. Thermal Grizzly liquid metal thermal compound, a unique tri-fan thermal module, and the ability to stay completely silent with 0dB Ambient Cooling technology keep the Zephyrus M16 on the cutting edge of cool.
Traveling convenience Portability wasn’t sacrificed for flagship gaming power. Weighing under 2.1kg and less than 2.23cm thick, the M16 is a joy to travel with. Work and play confidently far from wall sockets with a large 90Wh battery. That mobility continues with fast charging support that can juice up the M16 from 0-50% in just 30 minutes. An infrared camera ensures seamless unlocking with Windows Hello support, even in low light conditions. With full support for the new Wi-Fi 6E standard, the M16 can enjoy broadband level connections, even in congested networks.
Sink into premium sound Streaming, recording, and gaming are streamlined with the Zephyrus M16’s multi-faceted audio system. Boasting Dolby Atmos® technology, twin tweeters and dual force-cancelling woofers offer beautifully balanced acoustics, all housed in a redesigned speaker pattern. A customizable 3D mic array captures audio in a variety of scenarios, while Two-Way AI Noise Cancelation clarifies sound from your feed and incoming feeds as well.
PERFORMANCE
Processor | CPU
Intel Core i9-13900H Processor 2.6 GHz (24M Cache, up to 5.4 GHz, 14 cores: 6 P-cores and 8 E-cores)
Memory | RAM
16GB DDR5-4800 SO-DIMM x 2 Max Capacity: 64GB Support dual channel memory
35.5 x 24.6 x 2.11 ~ 2.29 cm (13.98" x 9.69" x 0.83" ~ 0.90")
Weight
2.30 Kg (5.07 lbs)
FEATURES
Operating System
Windows 11 Home
Ethernet
No
Wireless
Wi-Fi 6E(802.11ax) (Triple band) 2*2
Operating System
Windows 11 Home
Bluetooth
5.3
Fingerprint Reader
No
Optical Drive
No
Ports
1x 3.5mm Combo Audio Jack
1x HDMI 2.1 FRL
2x USB 3.2 Gen 2 Type-A
1x USB 3.2 Gen 2 Type-C support DisplayPort™ / power delivery
1x Thunderbolt™ 4 support DisplayPort™ / power delivery
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
