We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Enjoy console gaming power on the go. With a 14-core Intel® Core™ i9-12900H CPU and a GeForce RTX 3050 Ti Laptop GPU in this ultraportable tablet form factor, you can pair the best aspects of PC gaming with the freedom to go anywhere. Blisteringly fast 5200MHz LPDDR5 memory and 1TB of PCIe® SSD storage make the Flow Z13 the premiere tablet gaming machine for Windows 11.
Stand tall and breathe deep
Despite having a Core™ i9 CPU and an RTX™ 3050 Ti GPU, the Z13's ultra-compact form factor allows it to have more cooling space than traditional gaming laptops. Its tablet form factor does not require a hinge, allowing us to use much larger fans and a wider vapor chamber than the Z13's size would suggest. And because the Z13's heat-generating components stand high above the desk when in operation, they receive more fresh air than standard laptops. Combined with 0db technology, this means that the Z13 is completely silent during light computing, and remains incredibly quiet even under full load.
Expand Your View
The Flow Z13's versatility extends to a choice of displays that tailors the experience for serious gaming or creativity. Go Full HD with 120Hz for super-smooth gaming. Both edge-to-edge displays boast a taller 16:10 aspect ratio with more space for toolbars and tabs. Touch and stylus support balance the visual experience with more intuitive input for entertainment and artistry.
Endless versatility
The Flow Z13 was designed with versatility in mind. For a traditional PC gaming experience, connect your favourite wireless mouse with our integrated keyboard. With N-key rollover, a 1.7mm travel distance and single-zone RGB with Aura Sync support, the keyboard has the same premium feature set as our other ROG laptops. For supported games, the Z13 also connects seamlessly with wireless controllers for a whole new take on ultra-portable gaming. Pair up to four controllers to take the best couch co-op games with you wherever you go. No matter how you play, the Flow Z13 can adapt to your style.
All day power
The Z13 is a true featherweight, weighing in at just 1.1kg and only 12mm thin. This extremely lightweight chassis means the Z13 is exceptionally portable, fitting in even small bags and carrying cases. The included 100W adapter weighs just 300g, but despite its svelte size, supports Fast Charging Technology which can juice the Z13 up to 50% battery in only 30 minutes.
Crystal clear audio
Dual Smart Amp speakers with Hi-Res Audio and Dolby Atmos support provide excellent stereo sound for your favorite content. For voice communications, a High SNR 3-mic array and AI Noise Cancelation keep comms clear for both you and your teammates, even in noisy environments.
13.4" Full HD+ 1920 x 1200p 16:10 120Hz HDR IPS Touchscreen Display
Touch Screen
Multi-Touch
Keyboard
RGB Backlit UK QWERTY Keyboard
Colour
Black
Dimensions (WxDxH)
30.2 x 20.4 x 1.2 cm
Weight
1.18 kg
FEATURES
Operating System
Windows 11 Home, 64-Bit, English Operating System
Ethernet
No Ethernet
Wireless
802.11a/b/g/n/ac/ax (Wi-Fi 6E)
Operating System
Windows 11 Home, 64-Bit, English Operating System
Bluetooth
Bluetooth 5.2
Fingerprint Reader
Built in Fingerprint Reader
Ports
Headphone/microphone combo jack USB 2.0 USB-C (supports Thunderbolt 4, DisplayPort Alt Mode) (Power Delivery) External PCI Express USB-C 3.2 Gen 2 (supports DisplayPort Alt Mode) (Power Delivery)
Condition
The item in this listing is: Open Box
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
