We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
See your media, games and content in never before seen colour accuracy. With the deepest blacks and the brightests whites. Up to 100% DCI-P3 accuracy and beyond.
More Brightness, Same Power.
Side by side OLED wipes the floor with traditional LCD displays. Nit-for-Nit brightness the OLED display will look brighter thanks to the impressive contrast ratios made possible by OLED displays.
Rich, glorious pictures.
Experience the picture depth and detail provided only by OLED displays. Out of the box, clear, quality images like nothing you've seen before.
Stunning Interactive Display
Experience stunning visuals with a 15.6" 4K UHD OLED display that delivers ultra-vivid colors and deep blacks. With multitouch support, edge-to-edge glass, and 100% DCI-P3 color accuracy at 400 nits brightness, this screen offers an immersive, premium viewing experience perfect for creators and entertainment lovers.
Keep in contact
Thanks to HP’s Wide Vision HD camera and the integrated dual array digital microphone, this device, once connected to Wi-Fi, will let you take part in video chats or virtual meetings, enabling the fun or the office to come to you.
The power of Intel Core i7
With an Intel Core i7 processor, your device will easily handle day-to-day tasks such as work assignments, coursework or browsing the net. Power-hungry programs like image manipulation and video editing software will see processing times reduced, enabling better productivity.
The i7-10750H processor in this model features 12MB of cache and 6 cores that can adjust their speed depending on the complexity of the task they are working on, from 2.60GHz to 5.00GHz.
Featuring a huge 16GB of RAM, this computer is comfortable running lots of complex tasks at once, and you won't see any obvious lag or slowdown.
Great entertainment
The ENVY’s 15.6”, 4K Ultra HD touch screen is designed to convey crisp and immersive images, and thanks to speakers featuring Bang & Olufsen technology – along with HP Audio Boost 2.0, will make for great casual gaming and multimedia experience.
Great graphics
NVIDIA's GeForce RTX 2060 graphics card with 6GB of dedicated, onboard RAM will take your gaming session up a notch. The RTX 2060 will enable you to play all the latest titles.
Connecting your other devices
The USB ports allow for fast data transfer, whilst the HDMI port enables the option for an additional display (monitor sold separately) or large screen presentations. The SD card slot offers a convenient way to upload your photos and videos and Bluetooth can help to send data wirelessly between devices.
PERFORMANCE
Processor | CPU
Intel® Core™ i7-10750H (2.6 GHz base frequency, up to 5.0 GHz with Intel® Turbo Boost Technology, 12 MB L3 cache, 6 cores)
Memory | RAM
16 GB DDR4-2933 MHz RAM (2 x 8 GB) Transfer rates up to 2933 MT/s. 2 x 8 GB
Audio by Bang & Olufsen; Dual speakers; HP Audio Boost 2.0
Camera | Webcam
HP Wide Vision 720p HD camera with camera shutter
Microphone
Integrated dual array digital microphones
Battery
6-cell, 83 Wh Li-ion polymer
Power Adaptor
200 W Smart AC power adapter
DESIGN
Display
39.6 cm (15.6") diagonal, 4K UHD (3840 x 2160), OLED, multitouch-enabled, UWVA, edge-to-edge glass, micro-edge, BrightView, 400 nits, 100% DCI-P3
Touch Screen
10-point Multi-touch
Keyboard
Full-size, backlit, cool gray keyboard
Colour
Silver
Dimensions (WxDxH)
357.9 x 236.8 x 18.4 mm
Weight
2.14 kg
FEATURES
Operating System
Windows 11 Home
Ethernet
No Onboard Ethernet
Wireless
Intel® Wi-Fi 6 AX201 (2x2)
Operating System
Windows 11 Home
Bluetooth
Bluetooth 5.0
Fingerprint Reader
None
Ports
2 Thunderbolt™ 3 (40Gbps signaling rate) with SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge)
1 SuperSpeed USB Type-A 5Gbps signaling rate (HP Sleep and Charge)
1 SuperSpeed USB Type-A 5Gbps signaling rate
1 HDMI 2.0a
1 AC smart pin
1 headphone/microphone combo
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
