We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
Co-engineered with Intel®, the Lenovo ThinkPad X1 Carbon Gen 11 meets Intel® Evo™ laptop design requirements, hardware specifications, and key user experience targets for consistent responsiveness, instant wake, all-day battery life, fast charging, and intelligent video conferencing. This Evo-certified device also includes Intel® Unison™ for seamless connectivity with your Android or iOS smart phone for calling, messaging, and file and photo sharing—all done from your laptop.
Collaborating remotely never looked or sounded so good
The ThinkPad X1 Carbon Gen 11 laptop includes a highly functional and stylish Communications Bar, which houses the hybrid FHD and infrared (IR) camera or the FHD / IR mobile industry processor interface (MIPI) webcam with Computer Vision’s added security. And, of course, all cameras include the webcam privacy shutter. What’s more, 4 x 360-degree mics with integrated AI-based noise cancellation and Dolby Voice® deliver superb audio. With the quality of video calls this amazing, you may have your office anywhere you want.
Effortless connection with your phone
With Intel® Unison™, you can put your laptop at the center of all that you do. Wirelessly connect your phone—either Android or iOS—to your ThinkPad X1 Carbon Gen 11 laptop. Transfer files quickly and easily, even edit your photos and videos seamlessly on the big screen. Make and answer calls directly from your PC, with full access to your phone’s contact list. You can even receive notifications on your laptop, as well as messaging. No need to switch devices when you can do it all in one place.
Bumps up the coolness factor
The legendary ThinkPad keyboard is designed for ergonomics and comfort—and part of that comfort means improved airflow. The underside of the keys facilitates air intake when in use. Combined with the dual fan and rear venting, the ThinkPad X1 Carbon Gen 11 notebook delivers improved thermals. So whether you’re powering through your day, or your night, or both, the X1 will stay as cool as you are.
Vibrant visuals that suit your needs
No matter how you look at it, the ThinkPad X1 Carbon Gen 11 laptop features stunning displays that meet your workday needs. Whether you require richly detailed graphics with super-high screen resolution, or extra security to combat prying eyes, we’ve got options for you. Ranging from a widescreen ultra extended graphics array (WUXGA) touchscreen to a 2.8K OLED display, to a WUXGA with ePrivacy, all of the 14" panels feature a 16:10 aspect ratio with maximum screen real estate. What’s more, almost all selections include Eyesafe® certification to reduce eye fatigue.
Security that works 24/7
Biometrics provide extra protection on the ThinkPad X1 Carbon Gen 11 system—from the fingerprint reader integrated with the power button to the facial recognition software that works with the IR camera. ThinkShield, our comprehensive suite of security solutions, is integral to all our business laptops. Features like discrete Trusted Platform Module (dTPM) safeguard your critical data with encryption. Presence detection automatically locks your device when you move away, while the optional PrivacyGuard display prevents wandering eyes from seeing what’s on your screen.
Keep track of your device
If you misplace your laptop, or worse, if someone takes it, locating your system has never been so easy. Now Tile® ready, the ThinkPad X1 Carbon Gen 11 works with your smartphone to find your device—even when your X1 is powered off. Simply subscribe to the Tile® service* and download the app, then set up and activate. Should your X1 ever go missing, you’ll be able to find it in an instant.* Subscription not included and must be purchased separately.
Trusted ThinkPad quality
We use the US Department of Defense's MIL-STD 810H standards to create a balance of reliability and durability for our ThinkPad laptops. We test against 12 standards and more than 200 quality checks to ensure they run in extreme conditions. These tests cover harsh variables like Arctic wilderness and desert dust storms, including temperature, pressure, humidity, vibration, and more.
Touch Style, Match-on-Chip, Integrated in Power Button
Optical Drive
None
Ports
1x HDMI® 2.1, up to 4K/60Hz 1x Headphone / microphone combo jack (3.5mm)
1x USB 3.2 Gen 1
1x USB 3.2 Gen 1 (Always On)
2x Thunderbolt™ 4 / USB4® 40Gbps (support data transfer Power Delivery 3.0 and DisplayPort™ 1.4a)
Condition
The item in this listing is: Brand New
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
