We take great pride in the products we supply and are glad to provide detailed information on each products condition. All our items range from brand new to refurbished - you can find more details in the condition tab below.
Warranty
12 Months
Cover against manufacturing faults or defects found during the warranty period. The warranty provided does not cover accidental damage or misuse. Further details can be found in the warranty tab below.
Delivery
Next Working Day Delivery on Orders Before 2pm
Enjoy lightning fast same day dispatch with next working day delivery on all orders placed before 2pm. Plus, it's FREE for the UK mainland and you'll get a text from our courier with an hour long timeslot on the day of delivery. Peace of mind with TEKshop.
Returns
30 Day Money Back Returns
Changed your mind? No problem, our 30-day return program allows returns up to 30 days from the date of purchase. Just make sure it's in as new condition with the original packaging.
SMARTLY ENGINEERED FOR AUDIO PERFECTION Create a focus zone all around you with the Voyager Focus 2. All you hear is your call with three levels of hybrid active noise cancelling (ANC). All they hear is you with our pro-grade microphones using Poly Acoustic Fence technology. It's all the Poly next-level engineering you expect with the wear-it-all-day comfort you need
Your Focus Zone
3 LEVELS OF HYBRID ACTIVE NOISE CANCELLATION Experience acoustic excellence others can’t touch. Loud and distracting background is just gone with 3-levels of advanced digital hybrid ANC. With this headset, you’re ready to have the most critical conversations with confidence.
We couldn’t build a wall around you to block out background noise, so we did the next best thing: created a “focus zone” with the new Voyager Focus 2 headset. All you hear is your call with three levels of hybrid active noise cancelling (ANC). All they hear is you with our pro-grade microphones using Poly Acoustic Fence technology. And while you’re thinking about your call, it’s thinking for you, alerting you so you never again have to say, “Oops, I forgot I’m on mute.” Heck, just put on the headset and it automatically answers the call for you. It’s all the Poly next-level engineering you expect with the wear-it-all-day comfort you need.
Crystal Clear Conversations
THEY’LL HEAR WHAT THEY’RE MEANT TO HEAR It’s you – loud and clear. That’s all callers hear. The discreet microphone boom on the Voyager Focus 2 is not only ultra-noise cancelling but, with its multiple microphone Acoustic Fence technology, literally creates a virtual noise-free bubble in front of your mouth. It’s so good it even meets the Microsoft Teams Open Office premium microphone requirements. The focus stays on you, right where it belongs.
Wear It Like It's Not Even There
COMFORT THAT'S EASY ON THE EARS AND EASY ON YOUR HEAD Stay engaged during a full day of calls wearing an ultra-comfortable headband with super cushioned sling and plush ear cushions. The Voyager Focus 2 is designed with you in mind – stay focused and productive all day.
Work The Way You Want
STAY CONNECTED AND POWERED UP ALL DAY With up to 25** hours of talk time it lasts all day. If you need more just plug it in and use as a corded headset.
Multiple device connections are at your fingertips. PC/Mac, smartphone, desk phone (with office base, sold separately
SPECIFICATIONS
CONNECTS TO • Voyager Focus 2 UC: PC via included BT700 Bluetooth adapter or via USB cable; smartphone via Bluetooth • Voyager Office base*: PC via included USB-A or USB-C cable, desk phone via included cable.
RECOMMENDED FOR • Voyager Focus 2 UC: Professionals on calls all day in noisy home or office environments • Voyager Office base*: Professionals that want to connect their Voyager Focus 2 or Voyager 4300 UC Series headset to a desk phone
WIRELESS • Bluetooth v5.1 • Class 1 • Multipoint connectivity, headset connects to two devices at the same time, remembers up to 8 devices • Supported Bluetooth profiles - A2DP, AVRCP, HSP, HFP • Range - Voyager Focus 2 UC: up to 50 m/164 ft - Voyager Office base: up to 91 m/300 ft
WIRED • Connect to PC via included micro USB cable with audio over USB mode
BATTERY • Battery Capacity: 560mAh • Battery Type: lithium ion • Talk time: -- Up to 25 hours (ANC and online indicator off)** - Up to 20 hours (ANC on and online indicator off)** - Up to 18 hours (ANC off and online indicator on, default setting) - Up to 16 hours (ANC on and online indicator on, default setting) • Listening Time: - Up to 40 hours (ANC off) - Up to 24 hours (ANC on) • Charge time: 2 hours for a full charge • Standby time: up to 30 days
RECEIVE FREQUENCY RESPONSE • Dynamic EQ optimized for PC wideband voice telephony up to 7 kHz or for multimedia 20 Hz to 20 kHz
ANC TECHNOLOGY • Digital Hybrid ANC using two digital MEMS microphones and 2 analog ECM microphones with three user settings (Off/low/high)
SMART SENSORS • Answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music
HEARING PROTECTION • SoundGuard DIGITAL: G616 support limits the level to 102 dBSPL; Timeweighted average prevents average daily noise exposure from exceeding 85dBA**
MICROPHONE AND TECHNOLOGY • Discrete noise canceling boom with Acoustic Fence technology to Microsoft Teams Open Office Premium microphone • Smart discrete microphone boom: wear on either side and maintain location of R/L stereo. Rotate boom up to mute and down to unmute
HEADSET CONTROLS AND LIGHTS • Call answer/end, mute, volume +/-, power on/off/pairing, ANC: Off, low, high • Online Indicator - Two LED indicators on speaker housing shows in a call status
HEADSET BASE CONTROLS • Voyager Focus 2 UC with Charge Stand: Desk charger only • Voyager Office base*: Desk phone, softphone selector button; Microsoft Teams button (Microsoft Teams version only); and desk phone configuration, transmit and receive adjustment
HEADSET WEIGHT • 175 g/.38 lbs
Condition
The item in this listing is: Grade A
Brand New
New, unopened, and unused products with full warranty and support.
Open Box
‘Open Box’ means that the item cannot be sold as new – a mix of cancelled, undelivered orders, and warranty replacement products.
Box has been opened but device has never been used.
Item is in ‘as new’ condition, may have the odd minor handling mark.
Most likely retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/ TEKshop).
Refurbished Products
Love technology but hate the cost? Then why not consider a refurbished device for your next purchase? Not only will you be helping to save the environment, but you'll also be saving some money!
Refurbished products offer the same reliability and performance as new products, but for a lower price. Many customers choose to buy refurbished, as it's a great way to do your bit for the planet without giving up the things you love. And the icing on the cake? You're also covered by a minimum 12 month warranty on all products. It pays to go green!
Grade A - Excellent
‘Grade A’ means that the item is in excellent condition – a mix of ex-display, up-to 14-day customer returns and slightly imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in excellent condition, likely will only have minor marks.
May have retail packaging or may be in replacement box.
12 Month Collect and Return Warranty* (Manufacturer/TEKshop).
Grade B - Very Good
‘Grade B’ means that the item is in very good condition - a mix of ex-demo, up-to 30-day customer returns and imperfect products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in very good condition, will have visible marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop)
Grade C - Good
‘Grade C’ means that the item is in good condition - a mix of ex-demo, up-to 60-day customer returns and minor damaged products.
Professionally Refurbished; inspected, cleaned, and tested by a qualified technician.
Item is in good condition, will have moderate marks and scratches.
May have retail packaging or may be in replacement box.
12 Month Return to Base Warranty** (TEKshop).
Types of Warranty
*Collect and Return – In the case of a claim under warranty, TEKshop or the Manufacturer will arrange collection and once the repair is completed, they will return it back to you. This will be at the expense of TEKshop or the Manufacturer.
** Return To Base – In the case of a claim under warranty, you will be responsible for returning the device back to TEKshop, at your expense. TEKshop will then carry the repair and return the device back to you. The return shipping will be at the expense of TEKshop.
*** All PC Components and Accessories will have Return To Base Warranty.
All graded items only include essential accessories. In most cases, just a charger.
ISO 13406-2 Pixel Policy Applies on refurbished products (1-2 dead pixels acceptable)
Here at TEKshop, we have devised an accurate grading policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and functionally. Please take a moment to review our gradings.
Brand New
Sealed item
Original retail packaging
12 Month manufacturer warranty
Backed up with 12 month TEKshop collect and return warranty
Open Box
Box has been opened but goods are in 'like-new' condition
Original retail packaging / OEM box
Casing may have very minor handling marks from inspection
12 Month collect and return warranty from manufacturer or TEKshop
Grade A
Device will be in excellent condition with minimal, to no, signs of use
May have light scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month collect and return warranty from manufacturer or TEKshop
Grade B
Device will be in good condition with signs of usage
May have visible scratches/marks/blemishes
Fully functional and updated to the latest operating system/firmware
Professionally refurbished (tested, inspected and cleaned) by qualified specialist
Original accessories, may come in generic packaging
12 month return to base warranty from TEKshop
Warranty
We stand by our products!
All our products are covered by a manufacturer's warranty unless stated otherwise on the listing (usually under the conditions tab). This applies to manufacturing defects or hardware faults that develop in the first months of ownership (between 6 and 12 months depending on the item).
All orders are posted with a VAT invoice in the box showing the date of purchase, price and VAT details. Please keep this invoice safe as it is sometimes required for warranty claims. You are of course welcome to contact us for a replacement invoice if needed, and we can also email copies if you would like a digital version.
Please note: Any item delivered damaged must be reported to us within 48 hours of receipt.
In the event of a fault developing in the first 14 days of receiving your purchase, please get in touch with us as soon as possible, we will help you with troubleshooting and resolving the issue. If a fault develops after 30 days, you will need to get in touch with the manufacturer to open a warranty claim. This will usually involve letting them know what has gone wrong and they will arrange for the issue to be rectified for you. If for any reason the manufacturer rejects the warranty claim, or you have any other difficulties please contact us and we will be more than happy to help.
